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Job Description

The Adult Community Clinical Services (ACCS) Family Partner works to provide information, support, assistance, and advocacy for recipients, and/or caregivers/family members of ACCS clients. Provides feedback and perspective to the mental health system relative to the impact and effectiveness of the services provided. In addition, provides counseling and support, drawing on common experiences as a peer and/or family partner, to validate client’s experiences and to provide guidance and encouragement to clients to take responsibility and actively participate in their own recovery.

  • Provides expertise and consultation from a mental health/substance use consumer perspective to the entire team concerning clients’ experiences on symptoms of mental illness, the effects and side-effects of medications, clients’ responses to and opinions of treatment and clients experiences of recovery.
  • Collaborates with the team to promote a team culture in which each clients’ point of view, experiences, and preferences are recognized, understood, and respected, and in which client self-determination and decision-making in treatment planning are maximized and supported.
  • Assists clients identify, understand, and combat stigma and discrimination associated with mental illness and develop strategies to reduce self stigma.
  • Assists other team members to identify and understand culture-wide stigma and discrimination against people with mental illness and develop strategies to eliminate stigma within the team.
  • Increases awareness of and support client participation in consumer self-help programs and consumer advocacy organizations that promote recovery.
  • Serves as the liaison between the team and consumer-run programs such as self-help groups and drop-in centers.
  • Organizes and leads individual and group social and recreational activities to help clients structure their time, increase social experiences, and provide opportunities to practice social skills.

Required Skills

  • High School Diploma required. Peer Specialist Certification preferred.
  • Valid driver’s license and access to personal vehicle required.
  • Bilingual skills and/or experience with multicultural populations preferred.

Required Experience

  • Current or previous experience as a family member/caregiver of someone currently/formerly receiving mental health services.
  • One-year experience in an acute mental health setting (preferred).
  • Must demonstrate the following characteristics: flexible, team player, ability to grow and learn in the position, ability to provide support and quality care to well-being of individuals served.
  • Must be able to work with minimal supervision.

Position Type